Privacy Policy

Buttle Information Systems Co., Ltd. (hereinafter referred to as the “Company”) has established the following privacy policy
to protect the personal information and rights of its users and to handle their complaints or grievances related to personal information efficiently,
in accordance with the provisions of the Personal Information Protection Act.
In the event that the Privacy Policy is revised, the Company will notify the users thereof on its website (or by individual notice).

This policy will take effect on Jaunary 1, 2025.

Buttle Information Systems Co., Ltd. (hereinafter referred to as the “Company”) complies with the Personal Information Protection Act and the applicable laws and regulations in order to protect the freedom and rights of information subjects, and processes and manages their personal information in a legal and safe manner. Accordingly, under Article 30 of the Personal Information Protection Act, we have established and disclosed the following Privacy Policy in order to guide information subjects to the procedures and standards for personal information processing and to handle complaints related to personal information promptly and effectively.

1. Purpose of processing personal information

The Company processes and uses the information subject’s personal information for the following purposes, and does not use it for any other purpose; and in the event that the purpose of its use changes, the Company will obtain the prior consent of the user.

Customer support, response to inquiries, improvement of services, etc.

2. Processing and retention period of personal information

Personal information file name : Buttle Information Systems Co., Ltd.

Personal information items : email, contact information, name, company name.

Collection method : website, written form.

Basis for retention : To record website inquiries.

Retention period : Destroyed without delay after achieving business purpose.

3. Items of personal information processed

  • The Company processes the following items of personal information.

    Required items : email, contact information, name, company phone number, company name.

    Collection method: website, written form.

4. Matters regarding the provision of personal information to third parties and entrustment of processing tasks

  • The Company does not currently provide the personal information of its information subjects or entrust personal information processing tasks to any third party.
  • If the details of the entrusted work or the entrusted body changes, the Company will disclose it in this Privacy Policy without delay.

5. Matters regarding the procedures and methods for destroying personal information

  • When the retention of personal information becomes unnecessary due to the elapse of the retention period or achievement of the purpose of collecting and processing it, etc., the Company destroys the relevant personal information without delay.
  • If it is necessary to preserve personal information pursuant to other laws and regulations, even though the personal information retention period agreed to by the information subject has elapsed or the purpose of processing it has been achieved, the personal information will be transferred to a separate database (DB) or stored in a different location.
  • The procedures, deadlines and methods for the destruction of personal information are as follows:

    Destruction procedure : The Company selects the personal information to be destroyed and destroys it upon obtaining the approval of the personal information manager.

    Destruction method : To ensure that the records cannot be retrieved or reproduced, personal information held in the form of electronic files is destroyed using technical methods, while personal information printed on paper is destroyed by shredding or incineration.

6. Matters regarding the rights and obligations of information subjects and their legal representatives, and methods of exercising such rights and obligations

  • Information subjects may exercise their rights against the Company, such as requesting to view, correct, delete, or suspend the processing of their personal information, at any time.
    ※ If the information subject is a child under the age of 14, his or her legal representative must exercise the rights, such as requesting to view personal information; whereas, if the information subject is a minor over 14 years of age, the minor may exercise the rights him/herself or through his or her legal representative.
  • Information subjects may exercise their rights against the Company in writing or by e-mail, facsimile (FAX), etc. in accordance with Article 41, Paragraph 1 of the Enforcement Decree of the Personal Information Protection Act, and the Company will take the appropriate action without delay.
  • Information subjects may exercise their rights through their legal representative or another authorized person. In this case, information subjects must submit a power of attorney in the form of Appendix 11 of the “Notice on Personal Information Processing Methods” (No. 2020-7).
  • With regard to requests to view and suspend the processing of personal information, the rights of the information subject may be restricted pursuant to Article 35, Paragraph 4 and Article 37, Paragraph 2 of the Personal Information Protection Act.
  • With regard to requests to correct and delete personal information, if such personal information is prescribed as subject to collection in other laws and regulations, the information subject may not request the deletion of such information.
  • When an information subject requests to view, correct, delete or suspend the processing of his or her personal information, the Company will verify whether the person making such request is the actual information subject or his/her legitimate agent.

7. Measures to ensure the safety of personal information

In accordance with Article 29 of the Personal Information Protection Act, the Company takes the following technical/administrative and physical measures to ensure safety of its users’ personal information.

  • Administrative measures : The Company establishes and implements an internal management plan, operates a dedicated organization, and provides regular training on personal information protection for its employees.
  • Technical measures : The Company manages access rights to personal information processing systems, installs access control systems, encrypts the users’ personal information, and installs and updates security programs.
  • Physical measures : The Company controls access to computer rooms, data storage rooms, etc.

8. Matters regarding the personal information manager

  • The Company appoints a personal information manager to take overall responsibility for work related to the processing of personal information, the handling of users’ complaints, and the provision of relief for damages incurred by information subjects, as follows:
    • [Personal information manager]

      Name : Shin Kun-young

      Position : Director

      Contact : buttleman@buttle.co.kr, +82 2 6011 3817
      ※ You will be connected to the Personal Information Department.

    • [Personal Information Department]

      Department Name : Management Support Office

      Person in charge : Deputy Manager Lee Jae-hun

      Contact : ljh010522@buttle.co.kr, +82 2 6119 6414

  • Information subjects may contact the personal information manager or the department in charge regarding all inquiries and complaints related to privacy infringements, damage relief, etc. that arise while using the Company's services (or business). The Company will respond to and handle such inquiries from information subjects without delay.

9. Department responsible for receiving and processing requests to view personal information

Information subjects may request to view their personal information pursuant to Article 35 of the Personal Information Protection Act to the department below. The Company will strive to promptly process the information subject's request to view personal information.

[Department that receives and processes requests to view personal information]

Department Name : Management Support Office

Person in charge : Deputy Manager Lee Jae-hun

Contact : ljh010522@buttle.co.kr, +82 2 6119 6414

10. Remedy for infringements of the rights and interests of information subjects

  • In order to receive relief for infringements of their personal information infringement, information subjects may apply for dispute resolution or consultation to the Personal Information Dispute Mediation Committee, the Korea Internet & Security Agency's Personal Information Infringement Reporting Center, etc.
    For other reports and consultations regarding personal information infringements, please contact one of the following the organizations:
    • Personal Information Dispute Mediation Committee : (without an area code) 1833-6972 (www.kopico.go.kr)
    • Personal Information Infringement Reporting Center : (without an area code) 118 (privacy.kisa.or.kr)
    • Supreme Prosecutors' Office : (without an area code) 1301 (www.spo.go.kr)
    • National Police Agency: (without an area code) 182 (ecrm.cyber.go.kr)
  • The Company strives to guarantee each information subject's right to self-determination of their personal information and to provide consultation and relief for damages caused by infringements of their personal information. If you need to report an infringement or wish to consult with us, please contact the department below.

    [Customer consultation and reporting regarding personal information protection]

    Department Name : Management Support Office

    Person in charge : Director Shin Kun-young

    Contact : buttleman@buttle.co.kr, +82 2 6011 3817

11. Matters regarding changes to the Privacy Policy

This Privacy Policy is applicable from the date it takes effect. However, in the event of any changes to the Policy, such as additions, deletions, or corrections made in accordance with the relevant laws and policies, the Company will notify the information subjects thereof 7 days prior to the implementation of such changes.

  • This Privacy Policy is effective as of Jaunary 1, 2025.
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